Digitizer Viber Promo Messages

Viber promo messages as a direct, visual and measurable communication channel.

Compared to classic SMS messages, Viber promo messages offer a much higher level of visibility and interaction. Messages arrive in a rich format, with the option to include images, buttons and links, giving users more information and a clearer call to action right away.

Unlike SMS, which is limited to text and offers no feedback, Viber enables measurement of real results. Through Viber campaigns, you get full control and insight into sending performance — it is clearly visible how many messages were sent, which ones were delivered and what percentage of users opened them.

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Viber promo process > Required materials > FAQ >

Business message Promo message Image, text, button and link in one message.

Status Delivered Only successfully delivered messages are charged.

Result Opens Visible sending performance and basic delivery data.

direct channel

visual format

measurable results

Why Viber promo

Viber promo messages are a modern replacement for SMS — visually richer, measurable and more efficient.

01Higher visibilityViber promo messages offer a richer format, images, buttons and links.

02Result measurementIt is clearly visible how many messages were sent, which ones were delivered and what percentage of users opened them.

03More efficient budgetOnly successfully delivered messages are charged.

04Two-way communicationUsers can reply to the message, ask a question or show interest.

05Fast executionOnly a few days are needed from defining the content to active sending.

Viber promo process

The campaign execution process is fast and simple, with technical and administrative support.

01

Communication with the provider

We take over complete communication with the official Viber provider in order to ensure timely and efficient campaign execution.

02

Administrative support

We provide complete administrative support, including assistance with preparing and completing the required documentation, as well as configuring the Viber business account: logo, profile description and contact details.

03

Uploading the contact list

The contact list is prepared and uploaded in accordance with the applicable rules and technical requirements of the Viber platform, while respecting relevant regulations.

04

Viber promo campaign configuration

We carry out the complete technical configuration of the campaign: adding the contact list, selecting the type of promo message and creating the message in accordance with platform rules, including text content, visual material and the connected URL link.

05

Testing and reporting

The promo message is tested on several different mobile devices to check display accuracy and functionality. After the campaign is completed, a report on sent messages is delivered, including basic delivery data.

Required materials

Materials the client is required to provide for the execution of a Viber promo campaign.

The client provides:

the official client logo in the appropriate format
message text, with a maximum length of up to 1,000 characters
visual material in JPG, PNG or JPEG format, in the recommended resolution of 600 × 600 px
the final URL link that will be used within the promo message

The client guarantees that the submitted materials do not infringe the rights of third parties, including, but not limited to, intellectual property rights, copyrights and trademark rights.

Sending conditions

The client is responsible for the legality of contact databases and compliance with message sending conditions.

Messages may be sent only to users who have given valid and provable consent to receive promotional messages, who have not withdrawn that consent, and who are adults in accordance with applicable laws and regulations.

The message content must be directly related to the client’s business and brand and fully aligned with the applicable Business Messages Guidelines prescribed by Viber.

The client enters into an agreement directly with Viber and bears sole responsibility for complying with all applicable terms of use, guidelines, platform rules, as well as relevant laws and bylaws.

Viber promo packages

Packages for sending Viber promo messages, based on campaign volume.

Prices are starting prices and are agreed in advance. Billing depends on the sending volume and the total message cost.

STARTER

Up to 10,000 Viber promo messages

Basic package for smaller Viber promo campaigns.

€200 per campaign + 30% of the total message cost. Agreed in advance. We do not work with private individuals.

PRO

From 10,000 to 50,000 Viber promo messages

Package for medium-volume Viber promo campaigns.

€500 per campaign + 20% of the total message cost. Agreed in advance. We do not work with private individuals.

MEGA

Over 50,000 Viber promo messages

Package for high-volume Viber promo campaigns.

€1,000 per campaign + 10% of the total message cost. Agreed in advance. We do not work with private individuals.

FAQ

Frequently asked questions

Viber promo messages offer a richer format, images, buttons, links, the ability to measure results and insight into sending performance, while SMS is limited to text and provides no feedback.

The billing model increases cost-effectiveness because only successfully delivered messages are charged.

The client is fully responsible for the legality of the contact databases used for sending Viber promo messages and for complying with the sending conditions.