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WHO ARE WE

We are Web Digitizer doo and our website address is: www.digitizer.rs

PRIVACY POLICY

We stand by and protect your privacy. If you have any questions or problems regarding the use of your personal data, please contact us at office@digitizer.rs and we will be happy to help you.

By using this site and/or our services, you consent to the processing of your personal data as described in this Privacy Policy.

PAGE CONTENT:

  1. Definitions of terms
  2. Principles of data protection
  3. Data subject rights
  4. Data we collect
  5. How we use your personal information
  6. Who else can access your personal data
  7. How we secure your data
  8. Cookies and other technologies we use
  9. Contact information

Definitions

Personal data – means any data related to a natural person whose identity is determined or determinable by means of such data.
Processing – any operation or set of operations performed on personal data or sets of personal data.
Data subject – natural person whose personal data is processed.
Child – a natural person under the age of 16.
We – Web Digitizer doo

Principles of data protection

We promise to follow the following data protection principles:

  • The processing is legal, fair and transparent. Our processing activities have a legal basis. We always consider your rights before processing personal data. We will provide you with processing-related information upon request.
  • Processing is limited to the purpose. Our processing activities correspond to the purpose for which the personal data was collected.
  • Processing is done with minimal data. We collect and process only the minimum amount of personal data required for any purpose.
  • Processing is limited by a time period. We will not store your personal data for longer than necessary.
  • We will do our best to ensure the accuracy of the data.
  • We will do our best to ensure data integrity and confidentiality.

Data subject rights

The data subject has the following rights:

  • Right to information – you have the right to know whether your personal data is being processed; What data is collected, where it is obtained from and why and by whom it is processed.
  • Right of access – you have the right to access data collected about you. This includes your right to request and obtain a copy of the personal data collected.
  • Right to rectification – you have the right to request the correction or deletion of your personal data that is incorrect or incomplete.
  • Right to erasure – in certain circumstances you can request the erasure of your personal data from our records.
  • Right to restrict processing – where certain conditions apply, you have the right to restrict the processing of your personal data.
  • The right to object to processing – in certain cases you have the right to object to the processing of your personal data, for example in the case of direct marketing.
  • Right to object to automated processing – you have the right to object to automated processing, including profiling; and not be subject to a decision based solely on automated processing. You can exercise this right whenever there is a result of profiling that produces legal effects that concern or significantly affect you.
  • Right to data portability – you have the right to receive your personal data in a machine-readable format or, if practicable, as a direct transfer from one processor to another.
  • Right to appeal – in the event that we refuse your request under the Right of Access, we will give you a reason why. If you are not satisfied with the way your request has been handled, please contact us.
  • Right to help from a supervisory authority – you have the right to help from a supervisory authority and the right to other legal remedies, such as a claim for damages.
  • Right to withdraw consent – you have the right to withdraw any given consent to the processing of your personal data.

Data we collect

Information you have provided to us
This could be your email address, name, billing address, home address, etc. – mainly information that is necessary to deliver the product / service or to improve your user experience with us. We store the information you give us so that we can comment or perform other activities on the website. This information includes, for example, your name and email address.

Information is automatically collected about you
This includes information that is automatically saved in cookies and other session tools. For example, information about your shopping cart, your IP address, purchase history (if any), etc. This information is used to improve your user experience. When you use our services or view the content of our website, your activities may be recorded.

Information from our partners
We collect information from our trusted partners with confirmation that they have a legal basis to share that information with us. This is either information that you have given them directly or that they have collected about you on other legal grounds. See the list of our partners here .

Publicly available information
We may collect information about you that is publicly available.

How we use your personal data

We use your personal data in order to:

  • to provide you with our service. This includes, for example, registering your account; providing other products and services that you have requested; providing promotional items at your request and communicating with you about those products and services; communicating and interacting with you; and notification of changes to any service.
  • improvements to your shopping experience;
  • fulfilling obligations according to law or contract;

We use your personal data on legitimate grounds and/or with your consent.

On the basis of concluding a contract or fulfilling contractual obligations, we process your personal data for the following purposes:

  • to identify you;
  • to provide you with a service or to send / offer you a product;
  • to communicate either for sales or invoicing;

Based on legitimate interest, we process your personal data for the following purposes:

  • to send you personalized offers * (from us and/or our carefully selected partners);
  • to administer and analyze the client base (behavior and purchase history) in order to improve the quality, variety and availability of products / services offered / provided;
  • to conduct customer satisfaction surveys;

Unless you have informed us otherwise, we believe it is in our legitimate interest to offer you products / services similar or similar to your purchase / browsing history.

With your consent, we process your personal data for the following purposes:

  • to send you newsletters and campaign offers (from us and/or our carefully selected partners);
  • for other purposes for which we have sought your consent;

We process your personal data in order to fulfill an obligation arising from the law and / or use your personal data for the possibilities provided by law. We reserve the right to anonymize personal data collected and to use any such data. We will use data outside the scope of this Policy only when it is anonymous. We keep your billing information and other information collected about you for as long as it is necessary for accounting purposes or other obligations arising from law, but not longer than 2 years.

We may process your personal data for additional purposes that are not mentioned here, but are compatible with the original purpose for which the data was collected. To do this, we will ensure that:

  • the connection between the purpose, context and nature of the Personal Data is suitable for further processing;
  • further processing would not harm your interests and
  • there would be appropriate protection for processing.

We will notify you of any further processing and purposes.

Who else can access your personal data

We do not share your personal information with unknown persons. Personal information about you is in some cases provided to our trusted partners to enable us to provide you with a service or to improve your user experience. We share your data with:

Our processing partners:

Nobody

Our business partners:

Nobody

Related Third Parties:

  • Google Inc.
  • Facebook
  • Smart Insights
  • Yoast Premium

We only work with processing partners who are able to provide an adequate level of protection of your personal data. We disclose your personal data to third parties or public officials when we are legally obliged to do so. We may disclose your personal information to third parties if you have consented to it or if there are other legal reasons for it.

How we secure your data

We try to keep your personal data safe. We use secure protocols for communication and data transfer (such as HTTPS). We use anonymization and pseudonymization where possible. We monitor our systems for possible vulnerabilities and attacks. We also have various security css installed and backed up.

Although we try our best, we cannot guarantee the security of information. However, we promise to notify the appropriate authorities of a data breach. We will also notify you if there is a threat to your rights or interests. We will do everything we can to prevent security breaches and to assist authorities in the event of any breach.

If you have an account with us, please note that you must keep your username and password confidential.

Children

We do not intend to knowingly collect information about children. We do not target children with our services.

Cookies and other technologies we use

We use cookies and/or similar technologies to analyze customer behavior, administer the website, track user movements and collect information about users. This is done to customize and improve your experience with us.

A cookie is a small text file stored on your computer. Cookies store information that is used to help websites. Only we can access the cookies created on our website. You can control cookies at the browser level. If you choose to disable cookies, it may interfere with your use of certain features.

We use cookies for the following purposes:

Necessary cookies – these cookies are required to enable you to use some important features on our website, such as logging in. These cookies do not collect any personal data.
Functionality cookies – these cookies provide functionality that makes using our service more convenient and enables the provision of more personalized features. For example, they can remember your name and email in comment forms, so you don’t need to re-enter this information when you comment.
Analytical cookies – these cookies are used to track the use and performance of our website and services
Advertising cookies – these cookies are used to deliver advertisements that are relevant to you and your interests. In addition, they are used to limit the number of ad impressions. They are usually placed on the website through advertising networks with the permission of the website operator. These cookies remember that you have visited a website and that information is shared with other organizations, such as advertisers. Often targeting or advertising cookies will be associated with website features provided by another organization.

You can remove cookies stored on your computer through your browser settings. Alternatively, you can control some third-party cookies using a privacy-enhancing platform, such as optout.aboutads.info or youronlinechoices.com . For more information about cookies, visit allaboutcookies.org .

We use Google Analytics to measure traffic on our website. Google has its own privacy policy, which you can view here . If you would like to opt out of being tracked by Google Analytics, please visit the Google Analytics opt-out page .

Contact information

Supervisor – Mladen Radosavljević ( radosavljevic.mladen@digitizer.rs )

Changes to the privacy policy

We reserve the right to make changes to this Privacy Policy. The last change was made on July 31, 2020.